Field guides · 4 documents
Documents you use, not articles you read.
The rest of this site explains things. These are working documents: a structure to fill in when a statement of deficiencies arrives, a packet to assemble before going to market, a checklist for the certificate a staffing agency just sent you, and a sequence for the first three days after a serious incident.
All free, no registration, nothing to download. Every one is the version we would hand an operator we work with.
On worked examples. These are structures with guidance, not filled-in samples. There is no specimen plan of correction here citing an invented deficiency at an invented facility, because that would be a fabricated regulatory document. Every bracketed field is one you complete from your own record, and the note beside it says what a strong answer contains.
Field guide
Plan of correction template
A fill-in structure for a plan of correction, with guidance on what separates an accepted plan from a rejected one and what each audience reads it for.
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Field guide
Submission packet checklist
The documents an underwriter needs to quote a senior care program, what each one is used for, and the narrative that turns a loss run into a case.
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Field guide
Certificate review checklist
A checklist for reading a certificate against a lease or loan requirement, and for checking the certificates your vendors and staffing agencies send you.
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Field guide
First 72 hours
An hour-by-hour sequence for a serious resident injury, death or allegation, covering the reporting clock, carrier notice, the litigation hold and family communication.
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Also free, also no email
Three tools that read your actual program.
A coverage analyzer that checks a program against licensure, payer, lender and lease requirements, a five question gap quiz, and a limit sizer. All three show results before asking for an email.
The toolsFree coverage review
If one of these is open on your desk right now.
Send the declarations page and whatever the situation has produced. A specialist reads it against your actual program and tells you what to do next, within one business day.