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Senior Living Liability
ComplianceNegotiable

Billing Errors and Omissions and Audit Defense

What this clause says

Billing Errors and Omissions means Defense Expenses incurred in connection with any audit, review, or investigation of the Insured's billing practices by or on behalf of a government healthcare program or its contractors.

What this actually means

Facilities participating in Medicare and Medicaid are subject to post-payment review by government contractors. A billing errors and omissions grant covers the cost of defending those reviews and, in some forms, the cost of responding to an overpayment determination. It does not cover the repayment of amounts genuinely not owed to you, and it does not cover intentional fraud.

What it means for an operator

The distinction that matters is between defense cost and repayment. Almost every form covers the former in some measure and almost none cover the latter, which is correct: an overpayment is money that was never yours. What operators underestimate is the defense cost itself, because these reviews are document-intensive, often extrapolate from a sample across a large claim universe, and run through a multi-level appeal process that can take years. Check the sublimit, check whether it covers pre-litigation audit response rather than only formal proceedings, and check how the exclusion for intentional conduct is worded, because a version that excludes at the point of allegation rather than final adjudication provides much less than it appears to.

How this evaluates

The Policy Checker applies these rules in order; the first match wins.

billing eo covered is set -> Compliant: Billing audit defense is covered. Confirm the intentional-conduct exclusion applies on final adjudication rather than on mere allegation. billing eo covered is not set -> Borderline: No billing errors and omissions coverage recorded. If you bill Medicare or Medicaid, post-payment review defense is a real and document-intensive cost.

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