Medication Error Claims
What this clause says
Professional Services includes the administration of medication and the maintenance of medication administration records.
What this actually means
Medication errors span omitted doses, wrong doses, wrong residents, and failures to monitor for adverse effects. In assisted living, where medication administration is often delegated to unlicensed staff under state-specific delegation rules, the regulatory framework varies enormously between states and the claim can implicate the delegation structure itself.
What it means for an operator
The coverage question is usually straightforward, since medication administration falls squarely inside any reasonable professional services definition. The exposure question is not. In assisted living the same act can be lawful in one state and a licensure violation in another, depending on that states delegation rules, and a claim that includes a regulatory violation is materially harder to defend and more likely to attract a punitive count. Operators running facilities across state lines should confirm that their medication administration policy is written per state rather than as one national policy, because a single national protocol built to the most permissive state creates violations everywhere else.
How this evaluates
The Policy Checker applies these rules in order; the first match wins.
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Common questions about this clause
- Who is liable for a medication error in assisted living?
- How should a multi-state senior living operator structure its program?
- What covers a claim that staff financially exploited a resident?
- What is the difference between neglect and negligence in a senior care claim?
- What share of revenue should insurance be for a senior living operator?