Consent to Settle and the Hammer Clause
What this clause says
If the Insured refuses to consent to a settlement recommended by the Company and acceptable to the claimant, the Company liability shall not exceed the amount for which the Claim could have been settled, plus Claim Expenses incurred up to the date of such refusal.
What this actually means
A consent-to-settle provision requires the insurer to get your agreement before settling. A hammer clause is the counterweight: if you refuse a settlement the insurer recommends and the case later resolves for more, the insurer caps its payment at what the earlier settlement would have cost, and you owe the difference. Softened versions split the excess, commonly on a stated percentage basis rather than putting it all on the insured.
What it means for an operator
Senior care operators have a reason to care about settlements that a manufacturer does not. Settling an abuse or neglect allegation can carry licensure consequences, reporting obligations, and reputational damage in a referral market where hospital discharge planners and families read the same public records. There are cases an operator wants to defend on principle. A full hammer clause makes that decision extremely expensive. A softened hammer, where the insured bears a stated share of the excess rather than all of it, keeps the decision available. This is one of the more winnable negotiations in the program.
Program notes
Softened hammer provisions are commonly available in the dedicated senior care markets, particularly for operators with a clean loss history and a credible risk-management program. It is rarely offered unless asked for.
How this evaluates
The Policy Checker applies these rules in order; the first match wins.
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Common questions about this clause
- What is a hammer clause and why does it matter in senior care?
- Do I control whether a senior care claim settles?
- What is the difference between neglect and negligence in a senior care claim?
- What happens to our insurance when we acquire a senior living building?
- What is a quota share layer in a senior care excess tower?