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Senior Living Liability

TL;DR

  • The two coverage triggers behave almost identically as long as nothing changes. The difference appears at transitions: a carrier change, a structure change, a lapse, a sale.
  • Transitions are common in senior care, because a hard market moves programs. That is what turns a technical distinction into a live risk.

Comparison

Claims-made versus Occurrence

Which trigger should a senior care liability program be written on?

Whose decision: Operators comparing structures at renewal, and anyone contemplating a sale or a market change.

Last updated

Side by side

FactorClaims-madeOccurrence
What triggers coverageA claim first made and reported during the policy period, for an incident after the retroactive dateAn incident occurring during the policy period, whenever the claim is made
Retroactive date exposureYes, and it is the most commonly missed defect at a carrier changeNone
Tail coverage needed at exitYes, priced as a multiple of the expiring annual premiumNo
Availability in senior careWidely availableScarcer, and unavailable in some segments
Relative premiumLower, particularly in early yearsHigher
Behavior on continuous renewalBehaves much like occurrenceSame
What goes wrongThe retro date advances at a market change and prior years fall out of coverageLittle, once bound

The recommendation

Take occurrence where it is genuinely available and affordable

Occurrence removes an entire failure mode permanently, and in a class where operators change markets more often than they used to, that failure mode is the one that actually catches people. It also removes the tail purchase decision at a sale, which sellers routinely under-budget.

But for many operators the question is academic, because occurrence is not offered. Claims-made with a matched, continuous retroactive date and a funded tail plan is a perfectly defensible structure. Claims-made with neither is not.

If you do switch, handle it as a continuity project rather than a pricing exercise: occurrence covers incidents from its inception forward, so the prior claims-made years need either a purchased tail or prior acts coverage on the new policy. Without one of those you have protected the future and abandoned the past.

Follow-up questions

Claims-made versus Occurrence: what people ask next

How do I check my retroactive date is right?

Compare the retroactive date on the current declarations page against the inception date of your first claims-made policy in the program. If the retro date is later, and no tail was purchased on the older policy, every year in between is uninsured for claims made now.

Can the retro date move without changing carriers?

Yes. It can advance at a renewal with the same carrier if the policy is rewritten under a different form or a different named entity, which is why it belongs on an annual checklist rather than only on a market change.

Go deeper

Free coverage review

The general answer is above. Yours is in your policy.

Send the declarations page and a specialist returns an item-by-item read within one business day.